Social Media: Should brands be on TikTok or X? | Sloane

Jake Cohen discusses if and when brands should engage on new social media platforms for corporate communications and meeting digital natives where they are.
December 19, 2023
Strategy

Social media strategies aren’t as straightforward as they used to be. Jake Cohen explains why brands need Gen Z insights to navigate platform shifts and audience engagement.

Younger employees must use their digital native instincts to help clients navigate the tumultuous world of social media, says Sloane & Company’s Jake Cohen.

Just a few years ago, social media was a matter of course for any client. I saw few reasons not to engage with social — if platforms can propel a brand’s message, social media will always be helpful, right?

Recent upheavals in the social sphere have me second-guessing that assumption. The crescendo of congressional hearings, private takeovers, CEO transitions and the launches of competitor platforms has complicated the PR landscape, adding a heap of must-consider factors when it comes to testing, adopting or rejecting platforms…

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